Build the website experience your business cannot fit into a standard package.

Capabilities that can support a Scale website

These capabilities support the website’s purpose; none alone determines the product:

• E-commerce, payments, or a substantial product/service catalog.
• Customer accounts or authentication for commerce or website access.
• Membership or subscription status.
• Multi-location or multi-brand content.
• Role-based access to content or membership features.
• Search and filtering across structured information.
• CRM, ERP, booking, or other defined integrations.
• Data migration.
• Advanced analytics and event architecture.
• Content governance across several teams.
• Accessibility, performance, security, or acceptance testing beyond a standard package.

Discovery before commitment

When requirements are complex, Stathra begins with paid discovery to determine:

• Users, journeys, and business rules.
• Content and information architecture.
• Systems of record and integration feasibility.
• Data quality and migration requirements.
• Roles, access, and account structure.
• Technical architecture and environments.
• Project phases, dependencies, risks, and acceptance criteria.
• Implementation investment and timeline.

The result is a defined decision and scope—not an open-ended promise made before the system is understood.

What implementation may include

• Content and information architecture.
• Custom UX and visual design.
• Responsive front-end implementation.
• Content-management system.
• Multi-location or multi-brand structure.
• Customer accounts and role-based access.
• E-commerce or payment integration.
• Product or service catalog.
• Search and filtering.
• Defined CRM, ERP, booking, or other integrations.
• Data migration.
• Analytics and event architecture.
• Staging and production environments.
• Automated build and deployment pipeline.
• Accessibility, performance, and security testing within the agreed scope.
• User-acceptance testing.
• Administrator training.
• Technical documentation.
• Launch and post-launch support.

Scale or Connected Workspace?

Choose Scale when the primary purpose is publishing content, presenting services, selling, managing memberships, or supporting a complex website experience.

Choose Connected Workspace when the primary purpose is coordinating ongoing work through records, tasks, statuses, approvals, files, messages, and system handoffs—whether users are internal or external. A customer portal for approving work and exchanging project documents belongs here.

A login, customer account, membership record, or integration is not sufficient to classify the project.

Some initiatives use both. Discovery determines whether one product is sufficient.

What happens after launch

Complex systems require ownership. The proposal should define the correction period, hosting responsibilities, ongoing maintenance, release process, documentation, and whether Website Care or Operations Care applies.