Terms of Service

1. Overview and acceptance of these Terms

1.1 Who we are

For purposes of these Terms, "Stathra," "we," "us," and "our" refer to De La O Group LLC, operating publicly as Stathra, together with any affiliates that may operate the website or provide related services.

1.2 What these Terms cover

These Terms govern:

• Your access to and use of our website located at stathra.com and any related sites or subdomains we operate (the "Site")
• Your use of any content, tools, templates, resources, or materials made available through the Site
• Your interactions with us through forms, email, scheduling tools, chat, or similar channels
• Any self-serve or account-based areas we may introduce in the future, unless superseded by a separate signed agreement

1.3 Relationship to other agreements

For paid projects and client work, you may sign additional documents such as a Master Services Agreement (MSA), Statement of Work (SOW), Proof-of-Value (PoV) or pilot agreement, or a non-disclosure agreement (NDA). If there is a conflict between these Terms and a signed agreement, the signed agreement controls for the specific project or relationship it governs.

1.4 Acceptance and updates

These Terms of Service ("Terms") are a legal agreement between you and the entity defined below. By accessing or using Stathra's website, submitting an inquiry, scheduling a call, or engaging Stathra for services, you agree to these Terms. If you do not agree, do not use the site or services.

By using the Site or services, you confirm that you have read, understood, and agree to these Terms. We may update these Terms as described in Section 15. If you continue to use the Site or services after changes take effect, you agree to the updated Terms.

2. Scope and relationship to other agreements

Stathra offers Stathra Launch, Stathra Growth, Stathra Scale, and Stathra Care. Nothing on the Site obligates us to offer a particular service, coverage level, implementation approach, or integration in any jurisdiction.

Where we perform paid client work, the scope, pricing, deliverables, timelines, and responsibilities are set out in your signed SOW, MSA, PoV agreement, or similar contract. These Terms apply to your general use of the Site and any self-serve tools, while the signed contract governs the specifics of your project.

3. Eligibility and business use

The Site and services are intended for individuals who are 18 years of age or older.

Stathra is designed primarily for business, institutional, and professional users. By using the Site or engaging our services, you confirm that you are acting:

• On behalf of a business, organization, or professional practice, or
• As a sole proprietor or individual using the Site or services for commercial purposes

4. Acceptable use

You agree to use the Site and services in a lawful, respectful, and responsible manner. You agree not to:

• Use the Site or services for unlawful purposes, or to promote or facilitate illegal activity
• Probe, scan, test, or attempt to bypass the security of any system or network
• Attempt to access accounts, data, or systems you are not authorized to use
• Scrape, crawl, or use automated means to access or copy significant portions of the Site without our prior written permission
• Introduce malware, viruses, or other harmful code
• Transmit, store, or publish content that is infringing, deceptive, abusive, harassing, hateful, defamatory, or otherwise unlawful
• Impersonate any person or entity, or misrepresent your affiliation
• Interfere with or disrupt the operation of the Site or services

We may take reasonable measures to investigate suspected misuse and to protect the Site, our users, and our systems.

5. Intellectual property; site license

Unless otherwise noted, the Site and its contents are owned by Stathra or our licensors. This includes text, copy, layouts, logos, trademarks, brand elements, illustrations, icons, graphics, design systems, templates, UI components, and underlying code, software, and architecture.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal business purposes, and to view, download, and print publicly available content solely for evaluating or engaging our services.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Site or our materials except as permitted by law or with our prior written consent.

6. Client and user content

6.1 Your content and permissions

You retain ownership of content you submit to us (including text, images, logos, files, and other materials), subject to any separate SOW, MSA, or IP assignment agreement you sign with us.

To operate the Site and provide services, you grant Stathra a limited, worldwide, non-exclusive, royalty-free license to use, store, copy, process, transmit, and modify your content only as reasonably necessary to:

• Respond to inquiries
• Provide quotes, proposals, or project planning
• Deliver services under an applicable agreement
• Operate, maintain, and secure the Site and related systems

6.2 Your responsibilities

You are responsible for ensuring your content:

• Is accurate and not misleading
• Does not violate any law or regulation
• Does not infringe intellectual property, privacy, or other rights of third parties
• Can be lawfully used by us for the purposes described above

7. Pricing, payments, financing, and taxes

High-level reference pricing may be described on the Site. An inquiry, service label, or reference price is not an offer to purchase, a contract, or an entitlement. Specific scope, pricing, deposits, milestones, payment timing, and other terms are set out in a signed SOW or similar written agreement.

7.1 Project and Care engagement terms

Launch, Growth, Scale, and Care are engagement types created by Stathra staff after an inquiry and review. The Site and Client Portal do not offer checkout, automatic project provisioning, subscription billing, or package-driven entitlement grants. A Care reference monthly rate does not create an automatic subscription or renewal.

Payment obligations, applicable taxes, and any refund or cancellation terms are governed by the applicable signed agreement and law. No payment, service activation, or portal access is created by viewing a Site page or checkout-unavailable page.

7.2 Financing

Stathra does not offer direct or third-party project financing through the Site or Client Portal in this release.

7.3 Taxes

Unless expressly stated otherwise, prices are exclusive of taxes. You are responsible for any applicable sales, use, value added, or similar taxes arising from your purchase of services, except for taxes based on our net income.

8. Third-party services and links

Our services may integrate with or depend on third-party platforms such as hosting providers, cloud platforms, analytics tools, payment processors, and e-commerce platforms. Your use of third-party services is governed by that provider's terms and policies.

The Site may contain links to third-party websites or content. We provide these links for convenience. We do not endorse and are not responsible for third-party content, policies, practices, or any loss or damage arising from your use of third-party services.

9. No professional advice

Content on the Site is provided for general informational purposes only. Unless a signed agreement explicitly states otherwise, nothing on the Site constitutes legal, tax, accounting, financial, medical, or other professional advice. You should consult your own professional advisors before relying on Site content for decisions.

10. Disclaimers of warranties

To the fullest extent permitted by law, the Site and any content, tools, or resources provided through it are offered "as is" and "as available." We do not warrant that the Site will be uninterrupted, secure, error-free, or fit for your specific purposes.

We disclaim all implied warranties and conditions, including merchantability, fitness for a particular purpose, non-infringement, title, and quiet enjoyment. Some jurisdictions do not allow the exclusion of certain warranties, so some disclaimers may not apply to you where prohibited by law.

11. Limitation of liability

To the fullest extent permitted by law, Stathra and its owners, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, loss of profits, revenue, business opportunities, goodwill, or loss or corruption of data arising out of or related to:

• Your use of the Site
• Your reliance on Site content
• These Terms

Our total aggregate liability to you for all claims arising out of or relating to the Site or these Terms will be limited to the greater of:

• USD $100, or
• The amount you have paid to us under an applicable written agreement in the twelve (12) months immediately preceding the event giving rise to the claim (if any)

Some jurisdictions do not allow limitations of liability for certain damages, so some of the above limits may not apply to you where prohibited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Stathra, its owners, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site or services in violation of these Terms
• Your content
• Your violation of applicable law or regulation
• Your infringement of the rights of any third party

13. Privacy, cookies, and data security

Our Privacy Policy explains how we collect, use, share, and protect personal data and your rights and choices. The Privacy Policy is incorporated by reference into these Terms.

The Site may use cookies, pixels, and similar technologies to remember preferences, analyze traffic and performance, and support marketing and advertising campaigns. Details are provided in our Cookie Policy or cookie preferences interface, where available.

We use reasonable technical and organizational measures designed to protect our systems and data (such as encryption where appropriate, access controls, authentication, logging, monitoring, backups, and incident response practices). No method of transmission or storage is completely secure.

14. Suspension and termination

We may suspend or terminate access to the Site or certain features if:

• You materially or repeatedly violate these Terms
• We reasonably believe your use poses a security risk or could cause harm
• We are required to do so by law, regulation, or valid government request
• We discontinue the Site or a feature

Upon suspension or termination, your right to access affected parts of the Site ends, and any Site licenses granted under these Terms terminate. Provisions that by their nature should survive will survive, including intellectual property ownership, disclaimers, limitations of liability, indemnification, and governing law.

15. Changes to these Terms

We may update these Terms to reflect changes in services, legal requirements, or clarity improvements. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice (such as a banner or email) where appropriate.

If you continue to use the Site or services after changes become effective, you agree to the updated Terms. If you do not agree, stop using the Site and services.

16. Governing law and dispute resolution

These Terms and disputes arising out of or relating to them are governed by the laws of the State of Texas, without regard to conflict of law principles.

Except where prohibited by applicable law, legal actions arising out of or relating to these Terms must be brought exclusively in state or federal courts located in Bexar County, Texas.

Before filing a formal legal action, you agree to contact us with a brief written description of the dispute and your contact information so we have an opportunity to resolve it informally where possible.

17. Miscellaneous

These Terms, together with our Privacy Policy and any applicable signed agreements (such as an MSA or SOW), constitute the entire agreement between you and Stathra regarding Site use.

You may not assign these Terms without our prior written consent. Our failure to enforce any provision is not a waiver of our right to enforce it later.

If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect. Section headings are for convenience and do not affect interpretation.

18. Contact information

If you have questions about these Terms, contact: support@stathra.com

We recommend printing or saving a copy of these Terms for your records.